Our Verdict
There’s no question that 32Red is one of the best options for online casino players in the UK. Backed by a solid history and some serious credibility, they offer an extensive selection of games, a user-friendly platform, and easy payments. Also notable is the fact they have been honoured with the prestigious Casino Operator of the Year award by EGR (eGaming Review Magazine). And for those looking for promos and loyalty programs, 32Red would be a good choice.
About the Company
Founded in 2002, 32Red’s parent company is the Kindred Group, formerly known as Unibet Group Plc, founded in 1997. Kindred is an online gambling consortium made up of 11 separate brands, including 32Red, Maria Casino, Unibet, and iGame. Kindred itself is registered in Malta but has offices around the world including London, Stockholm, the USA, and Gibraltar, where 32Red is currently headquartered.
In 2017 Kindred reported revenue of GBP 751.4 million. They are also publicly listed on the Stockholm Stock Exchange (Nasdaq).
32Red, as mentioned above, was founded in 2002 and currently employs 110 people.
In terms of their licensing and safety, 32Red proves itself to be a safe bet. In the world of gambling, at least in the UK, the Gibraltar Regulatory Authority is known to be one of the most rigorously demanding licensing bodies. 32Red was one of the very first online casino sites to be granted a Remote Gambling License from them. 32Red is also fully licensed under the UK Gambling Commission, which is currently the only governing body that can grant authority to casinos operating in Great Britain.
A note here for online gambling newbies - For your own protection, you should always confirm that a site you are interested in using clearly states their licensing information on the home page of their site. This would include their license number. Having said that, any site that we recommend here is already fully vetted, so you don’t need to be concerned about such things. We’ve got your back!
Lastly, 32Red holds a certificate that is issued by eCOGRA (eCommerce Online Gaming Regulation and Assurance), an agency that conducts monthly audits on a site’s payout practices and compiles a report on them. These reports are readily available for anyone who would like to read them and can be found by navigating to eCOGRA’s logo in the footer section of 32Red’s website.
All of this should ease any concerns you may have about playing on this site.
Games & Software
Let’s start with the software you play your games on and then deal with the games selection.
32Red has built its platform on Microgaming Software. The creators of this software claim to be the first to provide a genuine online casino, which they did back in 1994. Microgaming software is used by some of the biggest online gambling sites in the industry. One of the bonuses of using this software is the sheer number of games it provides.
Let’s talk about those.
32Red has a huge game selection. Seriously, there are hundreds of them, so I’m not going to list them all here, but I will address the types and variety of them.
One thing to mention here though. Not all of the games are available via a browser. You must download a desktop platform to access everything, and it’s only available for Windows OS. This doesn’t mean you’re completely out of luck if you’re an unfortunate Mac user since as mentioned above 32Red has an enormous selection of games and while a small selection isn’t available via the browser, many are. So fire up your browser of choice on your OS of choice and access the 32Red Casino.
Directly from their home page, you can access categories from a menu. Casino, Live Casino, Slots, Roulette, Blackjack, then a More sub-menu that provides Jackpot Games, Poker, Table Games, and Latest Games. Currently, the Latest Games selection is an assortment of 29 new games.
If we look at these categories individually, we can get a better idea of what sort of games 32Red favours.
For example, if live casino is your thing, accessing this section will show you 24 featured games which include games like live Roulette. And it’s as easy as clicking a “Play Now” button to join in a game — assuming you’ve signed up and funded your account, of course. The same is true for games like Blackjack Lobby, Deal or no Deal, Lightning Dice, 2 Hand Casino Hold’em, Monopoly and more.
While still in the Live Casino section, 32Red offers you a selection of games other than live that other players have enjoyed. In this case, there is a select variety of 21 other games.
Under the Casino tab you a have access to 63 featured casino games like Who Wants to be a Millionaire, Highlander, Lara Croft Temples and Tombs, Ancient Fortunes Zeus, Arctic Fowler, and Agent Jane Blonde Returns.
There are also 16 Jackpot games, including things like Progressive Caribbean Stud Poker. You will also find for high limit games, which are European Roulette, European Blackjack, European advanced Jackpot, and European Blackjack Gold Series.
You can see a demo of any of the available games as well.
A word or two about 32Red’s minimum and maximum betting limits is probably a good idea here too. They have a minimum of 1p all the way up to a maximum of £27,500, but this is across all categories. So it’s a good idea to check the minimum and maximum allowed bets in any category you plan to play in. However, here’s a few examples. When talking about the slot games, the minimum allowed there will range from 1p to £1, but that amount is significantly higher per spin, where the limits range between £6 and £1,250. If your game is blackjack, 32Red allows you a minimum bet of £1 at some tables, but at other tables, your minimum limit will be £100.
Mobile Casino
32Red’s site actually pushes you to just playing via the browser when on your phone or tablet. It seems as if the mention of the actual apps is nothing more than just an, “Oh, by the way. We have an app too.”
And there may be a good reason for this. Neither the iOS or Android app is very well rated, so 32Red may not want to advertise them too heavily. And without doing an actual count of the number of available games, I would estimate that there are about half of the games available to you on mobile when you compare with the desktop offerings. So in all honesty, there is some work that could be done here.
Having said that, it does seem as though the mobile browser version works quite well, so you can still play on the go while logged into your same desktop account.
Bonus & Promotions
32Red offers a selection of bonuses and promos.
Their current New Player Promo is a 150% Welcome Bonus which can be used to play any of their casino games.
To claim your bonus, you need to:
• Join 32Red using their simple registration form
• Login and then wait for a bit for a notification to appear
• Once you receive the notification, opt in, and then fund your account using your choice of debit or credit. Or PayPal if you prefer. Once done, your bonus is instantly added to your account.
It’s good to note that this initial bonus will be credited using 32Red’s Fair Play Bonus System. This system simply provides all players with a measure of flexibility when it comes to wanting to withdraw any of the cash you win because of a bonus. Having said that, 32Red does have a restricted bet size in place until playthrough is complete. And note that terms and conditions do apply.
Red Rewards. This promo is only available to real money players and those who have an invitation in their notification section or in the casino lobby. The rewards offered are tailor-made to the individual player.
Ruby Tuesday. Any that opt in will receive double loyalty rewards on a small selection of games.
Red Ruby Rewards. This is a tier-based loyalty program where you earn different benefits such as birthday bonuses. Your points are calculated on the number of Rubies you accumulate during the month. Again, terms and conditions apply to all the above-mentioned bonuses and promos.
Deposits & Withdrawals
Deposits are accepted from the following:
• Visa
• Mastercard
• PayPal
• Neteller
• Skrill
• Wire Transfer
Withdrawals can be made to the following:
• Visa
• Mastercard
• PayPal
• Neteller
• Skrill
• Wire Transfer
• EcoPayz
• Entropay
It’s important to note that withdrawals are not instantaneous. 32Red places a pending period of about 24 hours on all withdrawals. On the flipside, their withdrawal limit is huge. Your daily limit is £120,000. And there are no imposed limits on progressive jackpot winnings. So despite the 24-hour wait that some might have an issue with, their withdrawal terms are some of the best in the industry.
Customer Support
32Red offers an array of 24/7 support options backed up by a team knowledgeable enough to answer any of your questions.
The chat option is likely the go-to for most, and they are very responsive with their replies and assistance. Your other options are email, phone, and if you don’t mind waiting weeks for a reply, you can even send them snail mail.
